Our 360° Guarantee is our everyday process that we use to ensure complete customer satisfaction. It begins with our consultative discovery process and proposal–we deliver estimates and drawings promptly to streamline the decision-making process. Once underway, we update clients on fabrication with progress reports and photographs.
Clients preview and approve the finished project before being packed for safe travels. We regularly notify clients of delivery dates and our experienced installation supervisors can be on site to ensure proper set-up and dismantle.
Our follow-up process includes checking vendor invoices and reviewing hours spent. We examine details, looking for cost savings and areas for improvement. Sending our invoice promptly signifies the project is complete.